FAQ (Frequently Asked Questions)

Hello! I'm milkygoma, a freelance artist and pin maker based in Singapore! Being a MoArmy, I decided to make a shop to share my love and interest for both groups and I hope you all will love the designs just as much as I do! 

 

Where can I contact you?

 

I am available on Instagram (@milkgoma.pins) and Twitter (@milkygoma)

For order enquiries, please email me at milkygomapins@gmail.com 

I am currently looking for GOMs! If you are one and wishes to open a GO for pre-order or instocks, you may DM my Instagram or Twitter

 

How long does it take for my orders to arrive?

 

Due to the current covid situation, for international orders it will take 6-8 weeks for yourordersto be delivered. But this also varies depending on the delays at customs.

For more imformation, please check out the Shipping Policy Page.

 

There is a defect on my pins! What should I do? 

 

Oh no! I'm really sorry for the mistake. Please do understand that all pins are handmade and no pin is even 100% perfect or identical to one another. On another note, please email me as soon as possible at milkygomapins@gmail.com with your order number and a photo of the item’s condition. For more information, please read my Refund Policy Page.